Internal Strategies

  • Crystallise

    We identify our purpose for being and our missions and goals
    Organise

    Our offices are neat and tidy and we have sound systems in place
    Prioritise

    We focus on the activities that will achieve our goals and objectives
  • Strategise

    We think, scheme, plan and identify the activities required to achieve our goals
    Execute

    We make it happen effectively and efficiently.
    Feedback

    We monitor, measure and evaluate our performance for continuous improvement
Our focus is on discipline (we get the job done), detail (we aim for perfection) and delivery (we deliver on time).

We act with integrity, dignity and care
We are independent, objective and responsible
We are respectful, honest and fair
We respect confidentiality, avoid conflicts of interest and honour all commitments

Service Delivery

Our service is relevant to the needs of our clients.

The information supplied is reliable, i.e. it is well researched, accurate, and based on reliable sources.

If we fail in any of the above areas, do not hesitate to let us know so we can rectify the situation.